PRETTYGARDEN Womens Tops Fall Sexy Bell Long Sleeve Shirts Cut Out Fitted Y2k Lace Tshirt Ruched Going Out Crop Top 2026

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Exchange Policy

If you receive a defective, damaged, or incorrect item, you can get a free replacement by contacting the PrettyGarden Service Team within 4 days of receiving the items.

Excludes damage caused by artificial factors.
Explain which items you would like to return and the reason for it, and attach photo(s) to illustrate quality issues.

Note:

Due to business limitations, we currently only accept returns and exchanges at our overseas warehouse. Therefore, we do not support returns or exchanges.

Pre-Purchase Advice

To save on return costs and time, please confirm the style and size before payment. Contact us if you are unsure about the size chosen, and we will provide size recommendations.
Please refer to our sizing chart when making your purchase decision.
Due to differences in design and style among items, there might be slight differences in the same size. Please refer to the actual measurements.

Return Policy

If you do wish to return an item, please see the details below:

Return Conditions

You have 30 days from delivery to decide if the item is right for you.
Due to sanitary reasons, we cannot accept returns for swimsuits.
We do not accept returns for damage caused by use, washing, care, improper maintenance, self-repair, modifications, or other human factors.
To be eligible for a return, your item must be in the same condition as when you received it—unworn, unwashed, unaltered, with tags, and in its original packaging.
Cancellation/Exchange: In order to deliver goods faster, we use a high-quality logistics company. If the package has not been handed over to the logistics company, we can cancel the order free of charge. Otherwise, the order cannot be canceled or exchanged.

Note:

The original shipping fee and shipping guarantee are non-refundable.
We cannot ensure international shipping times.
Please consult your local post office regarding shipping costs.
Please do not send your return to the address on your package. That address belongs to our shipping agent, not our warehouse.

Processing Returns

Contact us via our Contact Page or email us at service@prettygarden.com with details of the items you wish to return and the reason, and attach photo(s) for quality issues.
After receiving the return address, please package the item(s) in the original packaging.
Drop off your package at your local post office.
Send us the tracking number after the return, and we will process the return as soon as possible. You will receive an email once your refund has been processed.

Return Shipping Payment

There is no handling fee for returns. Please note: the return shipping fee is borne by the customer unless our product is defective, damaged in quality, or if you received the wrong item.
If the product is not received, is defective, or is incorrect, a solution will be provided within 2 working days after the estimated delivery time.

Note:

Loose threads, raw edges, thickness, texture, and differences in color due to monitor display do not constitute quality issues.
Returns due to dissatisfaction with style, color, or changes in personal preference do not constitute quality issues.

Refund

The refund will be credited back to the account used for payment (credit or debit cards may take an additional 3-7 business days to process).

Shipping policy

Currently, PrettyGarden only ships to the United States, We Provide free standard shipping on orders over USD49 (the amount actually paid) to above countries.

United States

Shipping Method	Shipping Time (business days)	Cost
Standard	In 3~5 days	$5.88
Standard(over $49)	In 3~5 days	Free
Expedited	In 2~3 days	$9.99

We will make every effort to deliver your package ASAP. Pls note that the delivery date will be longer by some factors, for example bad weather, remote area (e.g. Hawaii), unclear consignee information, pandemic, custom clearance issues etc. We will email you if there is a problem during transportation.

Pls feel free to contact us at services@prettygarden.com if you have any questions about shipping issues.

Order Processing Time

It takes 1-3 business days to process your order after your order is placed.

Shipping Time and Exceptions

Currently, our shipping service is not available for P.O. Boxes and APO/FPO addresses.
Shipping time does not include processing time.
Below are the estimated delivery dates and costs for your reference.

Import Duties and Taxes

The order price excludes import duties and taxes. Please be aware that customs and import duties, taxes might occur on international orders. The buyer should bear the import duties and taxes which occur. The fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. Some countries have a duty-free allowance but many do not.

If you refuse to pay duties after the parcel arrives at customs, your order may be destroyed by customs or sent back to us. If we receive your order back, we will have to deduct any shipping, duties and customs processing fees charged to us from your refund.

Delivery Delayed

We make every effort possible to ensure that every package meets its delivery date, there are many instances where the ability to deliver on time is out of our control. If your parcel arrives 14 days after the expected arrival date, pls contact us at services@prettygarden.com. We will refund you for compensation.
Below cause of delivery delay are out of our control and excluded:
1. Customs Issue
2. Weather conditions
3. Wrong consignee information that buyer provides

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PRETTYGARDEN Womens Tops Fall Sexy Bell Long Sleeve Shirts Cut Out Fitted Y2k Lace Tshirt Ruched Going Out Crop Top 2026

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PRETTYGARDEN Womens Tops Fall Sexy Bell Long Sleeve Shirts Cut Out Fitted Y2k Lace Tshirt Ruched Going Out Crop Top 2026

Shipping policy

United States

Order Processing Time

Shipping Time and Exceptions

Import Duties and Taxes

Delivery Delayed

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